We would love to hear from you and are excited to be part of your clarinet selection journey.F. Read more about our trial program by clicking below and don't hesitate to reach out to us if you have any questions that were left unanswered. You're confidence and happiness is our priority and we want you to be in love with your new clarinet! That means you can get in two clarinets to pick the one you like better with no additional charge. KEEP ONE AND RETURN FOR FREE: We waive the restocking fee on returned items when more than one item was purchased, as long as one or more item(s) of equal or higher value is kept. We charge a low restocking fee of $60.00 to cover our expenses in case of a return. This way you can play the instrument in a familiar environment and get a good impression of its feel, sound, and quality. That is why we offer 6 DAY TRIALS on a purchase-and-return basis. Purchasing something online can be daunting - especially when it comes to instruments or mouthpieces you haven't had the chance to try in person. If no guarantee card is received, all guarantee services for any Uebel Instrument expire after 365 days. Guarantee claims may be made without sending the Guarantee card for up to one (1) year. The guarantee card should be mailed to the recipient indicated on the card within ninety (90) days after the purchase in order for the the guarantee to cover the full two (2) years. Inquiries regarding the terms may be made without. The customer may also contact the dealer from whom the instrument was purchased.Īll claims for defects must be made within a period of four (4) weeks of the event of the defect.Īll Guarantee claims must reach Moe-Bleichner Music Distribution with proof of purchase such as a receipt of purchase, or purchase invoice in order to be considered and honored.
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